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Data Security for Contact Centers Leveraging Cloud Technologies


Think About Your Audience Before Choosing a Webinar Title

Sponsored by ECKOH

Thursday, December 10, 2020
3 p.m. ET

It’s no secret that cybercriminals are becoming more aggressive and cunning. As more and more contact centers adopt cloud technologies, it’s imperative that the infrastructure of those solutions eliminate the risk of customer data being stolen.

In this webinar you will learn how to:

  • Protect your organization and customer data in the cloud
  • Meet and exceed regulatory standards for PCI, HIPAA, CCPA, etc.
  • Go beyond “compliant” to “secure” in the cloud
  • Reach operational goals for compliance and security when undergoing a digital transformation to the cloud
Justin Crawford
Vice President of Engineering and Technology - Eckoh

Justin started in the telecom and contact center industry over 20 years ago as a developer and
engineer. With his unique blend of experience in telephony environments as well as integration and application development, Justin excels at managing complex projects where all of these elements come together in a solution.

On-Demand Viewing:

What You’ll Learn in This Webinar

You’ve probably written a hundred abstracts in your day, but have you come up with a template that really seems to resonate? Go back through your past webinar inventory and see what events produced the most registrants. Sure – this will vary by topic but what got their attention initially was the description you wrote.

Paint a mental image of the benefits of attending your webinar. Often times this can be summarized in the title of your event. Your prospects may not even make it to the body of the message, so get your point across immediately.  Capture their attention, pique their interest, and push them towards the desired action (i.e. signing up for your event). You have to make them focus and you have to do it fast. Using an active voice and bullet points is great way to do this.

Always add key takeaways. Something like this....In this session, you’ll learn about:

  • You know you’ve cringed at misspellings and improper grammar before, so don’t get caught making the same mistake.
  • Get a second or even third set of eyes to review your work.
  • It reflects on your professionalism even if it has nothing to do with your event.